Terms and Conditions

By checking this box, I acknowledge and agree to the following terms and conditions:

These Terms and Conditions form part of the Service Agreement (“Agreement”) between the entity/person named in the Agreement (“Customer,” “you,” and “your”) and Mr. Alkaline Water (“Mr. Alkaline Water,” “we,” “us” and “our”). This Agreement affects your rights by requiring that disputes be resolved in arbitration or small claims court. In arbitration and small claims court there is no jury trial and there is less discovery and less appellate review than in court.

1. Delivery Scheduling: I understand that deliveries will be made according to the schedule provided at the time of my order and that any changes to delivery dates or times must be requested at least 24 hours in advance. 

2. Delivery Requirements: I agree to ensure that someone will be available to receive the delivery at the specified address. If no one is present, I acknowledge that the delivery will be left at the service area, where there is access for drop-off.

3. Liability: I acknowledge that the company is not liable for any damage, injury, or loss resulting from the misuse or improper handling of delivered water products, including but not limited to glass bottles. I understand that while every effort will be made to ensure safe packaging and delivery, glass bottles may pose a risk of breakage. I agree to handle all delivered products carefully and assume responsibility for any incidents, including injury or property damage, that may arise after delivery. The company is not liable for damages caused by broken glass bottles or related incidents once delivery is complete.

4. Delivery Safety: I agree to ensure that the delivery location is safe and accessible for the delivery driver. This includes, but is not limited to, providing clear and obstacle-free pathways to the designated drop-off area and ensuring the area is free from hazardous conditions (e.g., slippery surfaces, uneven ground, or obstacles that may pose a risk). I understand that if the delivery driver determines that the area is unsafe, the delivery may be rescheduled, and additional fees may apply. The company is not liable for accidents or injuries that occur due to unsafe or hazardous conditions created or not mitigated by the customer.

5. Bottle Policy: You are not buying the Mr. Alkaline Water Bottles. Rather, you are leasing them and will return them when this Agreement ends. You acknowledge that liquids can leak and damage surfaces. If using refillable glass or plastic jugs, I agree to return empty bottles in good condition at the time of the next delivery. I understand that failure to return bottles or returning damaged bottles may result in additional charges.

6. Subscription and Cancellation: If you have subscribed for recurring deliveries, you understand that you can cancel or modify my subscription at any time, subject to a 24 hour notice period, before the next scheduled delivery. To do so, you must notify Mr. Alkaline Water of your desire to modify my subscription by timely: notifying Mr. Alkaline Water via email (at delivery@mralkalinewater.com) or by telephone (702-935-2333)

IF YOU DO NOT CANCEL THIS AGREEMENT BEFORE 24 HOURS BEFORE THE NEXT SCHEDULED DELIVERY, THIS AGREEMENT SHALL CONTINUE AND REMAIN IN EFFECT UNTIL YOU CANCEL IT OR WE TERMINATE IT. THIS AGREEMENT IS FOR A MONTHLY TERM THAT RENEWS AUTOMATICALLY FOR AN INDEFINITE PERIOD UNTIL CANCELLATION BY EITHER PARTY. TO CANCEL, YOU MUST NOTIFY MR. ALKALINE WATER OF YOUR DESIRE TO CANCEL BY: (A) NOTIFYING MR.ALKALINE WATER VIA EMAIL (AT DELIVERY@MRALKALINEWATER.COM), ONLINE (AT HTTPS://MRALKLAINEWATER.TRAKOP.COM/), OR BY TELEPHONE (702-935-2333). IF YOU DO, YOUR CANCELLATION WILL TAKE EFFECT AT THE END OF THE NEXT FULL BILLING PERIOD. YOU MUST PAY FOR ALL PRODUCTS AND SERVICES RECEIVED, AND ALL APPLICABLE FEES, THROUGH THE END OF THE BILLING PERIOD IN WHICH THE CANCELLATION BECOMES EFFECTIVE.  

1. 3. Return of Equipment: If this Agreement is canceled, you must return all Mr. Alkaline Water Bottle Equipment (dispensers and.or bottles) delivered to you under this Agreement in good condition (normal wear and tear excepted). You must make such equipment available to Mr. Alkaline Water at your service address within 14 days following the effective date of cancellation of this Agreement, unless otherwise instructed by Mr. Alkaline Water. If you fail to make the equipment and goods available to Mr. Alkaline Water, you will remain liable for performance of all obligations under this Agreement. 

2. Authorization to Charge Payment Method: By accepting this Agreement and providing your electronic payment method and other information to allow for e-Invoicing, you authorize Mr. Alkaline Water or a third-party payment processor to charge all Service Fees (on a recurring basis) that you owe under this Agreement to the payment method on file with Mr. Alkaline Water, until such amounts are paid in full. You agree that any third-party payment processor may accept this Agreement as your authorization to charge your card or debit your account. You may change your payment information or withdraw your authorization by submitting your request by telephone (702-935-2333), or online (at https://mralkalinewater.trakop.com/). 

3. Notices: You agree that any notifications or communications to you in connection with this Agreement or any products, equipment, or services you receive from us may be provided in your e-Invoices and/or via e-mail using the address and/or email(s) we have on file for you. You agree to notify Mr. Alkaline Water immediately of any change in the address, email(s), and/or phone number(s) you have provided to us. 

4. ​​Consent to be Contacted: You agree that Mr. Alkaline Water (and others on its behalf) may send you marketing and non-marketing email messages to email addresses that you provide. You agree that Mr. Alkaline Water (and others on its behalf) may contact you at the phone number you provided (and any other phone number you later provide) through autodialed text messages and/or calls. You agree that such communications may include, without limitation, communications about your service, account, balances, and debts. You acknowledge that message and data rates may apply to such communications. You also acknowledge and agree that your consent to such communications is a material term of this Agreement, is given as a bargained-for consideration, and cannot be unilaterally revoked or modified. If you have signed up to receive promotional text messages and/or calls, you have agreed to receive autodialed text messages and/or calls (including calls made using artificial or prerecorded voices) on behalf of Mr. Alkaline Water at the number(s) that you provided. You agree that, regardless of the purpose of the communication (including to market goods or services or to convey information regarding your account and any debts on which you may be obligated), Mr. Alkaline Water (and others on its behalf) may contact you at any time (including between 9:00 p.m. and 8:00 a.m. where you are located), at any place (including your residence), and in any manner (including by calling, texting, emailing, and mailing).

5. Default: In the event of a default by you, Mr. Alkaline Water shall have the right to terminate this Agreement immediately and all Service Fees due under this Agreement shall become due immediately as liquidated damages and not as a penalty. You agree to pay all such sums immediately upon request. In the event of an uncured default, Mr. Alkaline Water reserves the right to cease delivery, take measures to collect outstanding Service Fees, including through use of a third-party collection agency, and you agree to immediately return all Mr. Alkaline Water Equipment to your Route Sales Representative. The term “Default” includes one or more of the following: failure to pay Service Fees after the Due Date; misuse of the Mr. Alkaline Water Equipment; the institution by or against you of a proceeding in bankruptcy; abandonment of the Mr. Alkaline Water Equipment. You agree to pay all costs, including reasonable attorneys’ fees and collection costs and collection agency fees, incurred by us in connection with your Default or the exercise of Mr. Alkaline Water’s remedies, to the maximum extent permitted by law. 

6. Warranties. You acknowledge that proper cleaning and maintenance of Mr. Alkaline Water Equipment is your responsibility and that failure to do so may lead to personal injury. MR. ALKALINE WATER DISCLAIMS ANY AND ALL EXPRESS OR IMPLIED WARRANTIES UNDER THIS AGREEMENT. YOU ACCEPT THE EQUIPMENT "AS IS” AND YOU ASSUME THE RISK OF LOSS, DAMAGE OR DESTRUCTION OF ALL MR. ALKALINE WATER EQUIPMENT IN YOUR POSSESSION; YOU MUST PROMPTLY NOTIFY US IF THE MR. ALKALINE WATER EQUIPMENT IS LOST, STOLEN, DAMAGED OR DESTROYED. TO THE FULLEST EXTENT PERMITTED BY LAW, MR. ALKALINE WATER WILL INCUR NO LIABILITY WHATSOEVER TO CUSTOMER ARISING OUT OF OR IN CONNECTION WITH ANY DEFECT IN OR CONDITION OF THE EQUIPMENT OR ITS USE, OPERATION OR FUNCTION. 

7. Indemnification: You agree to the fullest extent permitted by law to indemnify and hold us harmless in respect of any and all claims, damage, injury, cost, liability, expense (including reasonable attorneys’ fees) or other loss suffered or incurred by us in connection with this Agreement. 

8. General: We may amend or add to the terms of this Agreement at any time, upon prior written notice to you. If you object to the change, you may provide notice of cancellation as set forth in Section 2. Mr. Alkaline may assign this Agreement and any of its rights hereunder to a third party without notice. You may not assign this Agreement and any such assignment will be null and void. If any provision of this Agreement is held invalid or unenforceable, all other provisions will remain in full force and effect. THIS AGREEMENT CONTAINS THE ENTIRE AGREEMENT BETWEEN US WITH RESPECT TO ITS SUBJECT MATTER AND SUPERSEDES ALL PRIOR AGREEMENTS OR UNDERSTANDINGS (EXPRESS OR IMPLIED), NEGOTIATIONS, OR COMMITMENTS OF ANY NATURE WHATSOEVER RELATING GENERALLY TO THE SAME SUBJECT MATTER. If there is any conflict or inconsistency between the terms of this Agreement and any purchase order or other document provided by you, this Agreement prevails. THIS AGREEMENT IS GOVERNED BY THE LAWS OF THE STATE OF NEVADA. 

I have read and agree to the Terms and Conditions.